EMPOWERMENT THROUGH CLIENT AND FAMILY COUNCILS:CRITICAL ISSUES IN IMPLEMENTATION

Authors

  • Wes SHERA Faculdade de História, Direito e Serviço Social

Abstract

The Empowerment Initiative at the Centre for Addiction and Mental Health (CAMH) in Toronto, Canada involved the creation of client and family councils and the increased participation of clients in organizational governance. A review of this initiative was conducted in collaboration with the coordinators of the Empowerment and Family Councils.  The primary intent of this review was to identify the progress that had been made to date and identify some of the factors that have facilitated or impeded the implementation of this initiative. The methods employed for gathering information included document review, key informant interviews, focus group meetings with a wide variety of stakeholders, membership feedback sheets and data mining from a range of sources. A number of implementation issues were identified that are instructive to any organization undertaking similar empowerment initiatives.

 

KEYWORDS: empowerment. client & family councils. organizational change. advocacy.

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Published

2010-02-09

Issue

Vol. 18 No. 2 (2009): v. 18, n. 2, 2009.

Section

Artigo Original

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